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By purchasing and participating in our workshops, services, or accessing any related materials from 13 EL3V3N, you agree to the following terms:
1. Copyright and Usage Policy
• All content provided in workshops, including but not limited to presentations, materials, Legacy Planner books, and on-demand recordings, are the exclusive property of 13 EL3V3N and are protected under copyright law.
• Participants may not share, reproduce, distribute, or provide access to these materials to anyone who was not part of the original purchase or explicitly named as a gift recipient during registration.
• Violation of this policy may result in revocation of access to current and future workshops and materials.
2. Participant Conduct During Workshops
We are committed to creating a supportive, inclusive, and respectful environment for all participants. By attending our workshops (live or on-demand), you agree to:
• Treat all participants and facilitators with respect.
• Refrain from hate speech, bullying, disruptive behavior, promotions, or offensive remarks of any kind during live chats, group discussions, or other interactions.
• Ensure that all communication aligns with a supportive and positive environment.
Behavior Violations:
• If a participant violates these conduct rules, 13 EL3V3N reserves the right to remove them from the workshop immediately.
• Depending on the severity of the violation, the participant may be:
• Banned from future live workshops.
• Granted access to the on-demand version of the workshop to fulfill their purchase.
• Denied further access with no refunds issued in cases of severe or repeated violations.
Our goal is to protect all participants’ experiences and ensure that the workshops remain a safe space for growth, reflection, and conversation.
3. Responsibility for Purchase and Attendance
• Participants are responsible for ensuring they have selected the correct workshop, offer, or product during registration.
• No refunds will be provided for missed sessions, incorrect selections, or changes of mind.
• Please contact us at 253-676-0130 and leave a detailed message, if you need clarification before finalizing your purchase.
4. Special Circumstances
In cases of unforeseen situations, such as the loss of a loved one (who is named in the group workshop) for prepaid personal or private workshops, please contact us directly. With proper documentation, we will work with you to reschedule or provide alternative options to honor your purchase.
5. Access to On-Demand Workshops
• Participants removed from live sessions due to behavior violations may be provided with access to on-demand recordings at the sole discretion of 13 EL3V3N.
• Access to on-demand content is for the sole use of the registered participant or gift recipient and is not to be shared, redistributed, or sold.
6. Contact and Support
If you have any questions or need further clarification about these terms, please contact us at:
• Email: contact@13EL3V3N.com
• Phone: 253-676-0130- Please leave detailed message
At 13 EL3V3N, we understand that life can bring unexpected changes. While all sales are final, we are committed to supporting you and your family with care and understanding during challenging times.
1. Terms of Return
All purchases, including workshops, private sessions, and physical products (Legacy Planner books), are non-refundable. We encourage all customers to carefully review their selections, workshop dates, and offers before completing their purchase.
2. Special Considerations for Families
We understand that unforeseen circumstances, such as the loss of a loved one, may occur after prepaying for a private or personal workshop. In such cases:
• With proper documentation, families may request to reschedule the workshop or discuss alternative solutions to honor their purchase and support their needs during this time.
• Please contact us directly at 253-676-0130 and leave a detailed message, and we will work with you compassionately to find a resolution that best serves your family.
3. Physical Product Policy
The workshops include physical products such as the three Legacy Planner books. Since these products are part of the workshop package:
• No returns or refunds will be provided for these items.
• If your products arrive damaged or with defects, please notify us within 7 days of receipt so we can arrange for a replacement.
4. Process and Customer Responsibility
To ensure the best experience:
• Please double-check that you are selecting the correct offer, workshop, or product before purchasing.
• For questions about your order or support in making your selection, don’t hesitate to contact us prior to completing your purchase.
Contact and Support
If you have any questions or need further clarification about these terms, please contact us at:
• Email: contact@13EL3V3N.com
• Phone: 253-676-0130- Please leave detailed message
Our Commitment:
While we maintain a no-refund policy, we are dedicated to providing compassionate support for you and your loved ones as you move through this journey. If challenges arise, please reach out – we are here to assist in any way we can.
Copyright © 2024 13 EL3V3N - All Rights Reserved.
13 EL3V3N
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“We honor memories, strengthen family ties, and create meaningful connections. Come for fun, leave with a renewed purpose.”